FAQS ABOUT ESCAPE THE
ROOM IN CHICAGO, OAK BROOK

Escape rooms are a real-life gaming experience where players have full control over the outcome of the game. Escape rooms are designed to lock players inside until they are able to free themselves. Your escape depends on your ability to find hidden objects, clues and solve puzzles to earn your freedom. Uncover the room’s secrets before time runs out!

Teams will have to work together and combine their wits to successfully free themselves before time runs out. While you will essentially be locked inside a room, know that you may ask to be let out if you or anyone else feels uncomfortable for any reason during the course of the game. Your safety and comfort are among our highest priorities.

Once the room is locked, you have 60 minutes to uncover clues and solve puzzles. It’s up to your team to crack the code in time! No cheat codes and no unfair advantages will be given by our team!

Gather your friends, coworkers and book the room of your choice. Each room offers its own immersive atmosphere. Escape rooms are the perfect chance to delight your brain with puzzles and clues while having fun with others (away from laptops, computers and the daily grind).

All of our rooms are private, no other groups will be allowed to join your group once you have purchased tickets for your game.

We recommend customers park for free in the Oakbrook Center orange and blue parking garages.

Though all of our puzzles are designed for adult minds, we welcome all ages. However, if any member of your party is 14 years of age or under, there must be at least one adult chaperone to accompany unless you have booked the entire room (though we still encourage having an adult present). If any member of your party is 10 years or under, you must purchase all tickets for a room to ensure it is a private game as a courtesy to our other customers.

Monday through Friday afternoon, escape room bookings require a minimum of 2 people. Friday evenings, Saturday & Sunday escape room bookings require a minimum of 4 people.

We ask participants to arrive 10-15 minutes prior to their scheduled start time. Games are scheduled so you will not share the lobby with other teams, and we will call/text you to enter the lobby when your escape room is ready.

1) All games are completely private, and you won’t interact with anyone you didn’t bring. Games are scheduled so you won’t share the lobby with any other teams. We ask that you come exactly at your designated time to help us with this.

2) Our staff will have their temperature taken when showing up to work. Anyone with a fever or not feeling well will be sent home. Staff will be taking every precaution available to maintain safety like wearing masks and staying 6 feet away from customers and other employees.

3) Hand sanitizer will be readily available for both staff and patrons.

4) We will provide masks and disposable gloves for any player requesting them.

5) We have added additional time between games to make sure we can thoroughly clean and sanitize the rooms after each and every game.

6) We will be utilizing both UV sanitizing wands along with applying antimicrobial solutions with an atomizing mist system used in doctor’s offices proved to be far superior than trigger style spray bottles (currently we are the only escape room company incorporating this into our disinfecting routine).